The Riverside take your privacy and information security seriously. We will not use any information submitted to us for any purposes other than accommodation bookings with the hotel.
The Riverside will not redistribute or sell any infomation, in any form that you submit to us. Should you wish to discuss any issues, our enquiries desk is open from 8.00am to 8.00pm, 7 days a week. If you need to speak to a member of staff, please call us on 01840 250216.
On the front of the property we have installed an IP wireless webcam enabling customers and visitors to view the day to day life of the village. This camera is internally fixed and is not fixed to the outside of the building.
The Data Protection Act 1998 and the Data Protection Commissioner's Code of Practice on CCTV restrict the use of webcams in some circumstances.
The need to warn people that they may be on camera does not arise if individuals are not identifiable from the webcam output. It is only if a webcam is to operate in a public space like a street or a park and individuals can be clearly identified, the operator should put a warning notice near the webcam.
To ensure that privacy is not affected, we have made sure that the following has been addressed:
This camera is situated high enough to give a general image of the harbour area. Therefore, no person or activity is the focus for this camera. The camera focuses on a public area in the Harbour of Boscastle.
This camera provides a live feed or motion picture. Therefore no images are recorded or kept as part of this feature on site. Users are able to take static photos, however, again as no person or activity is the focus, this is treated the same as if someone were taking a photograph with a disposable camera.
Should there be any issues you feel are not addressed, please feel free to contact us via email.
This website uses Google Analytics to help analyse how users use the site. The tool uses "cookies," which are text files placed on your computer, to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity for The Riverside.
We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.
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User’s Personal Information: Visitors to our website may be able to register to use our services, attend events, make a purchase, join a community or upload/download information. When you register, you will provide personal information such as name, address, email, telephone number or facsimile number and other relevant information. If you are making a purchase, we will request financial information including your credit card number, expiration date, and security code. Any financial information we collect is used only to bill you for your purchase. This information may be forwarded to your credit card provider. We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary, including: To fulfil your requests, to protect ourselves from liability, to comply with the terms and conditions of our internet host provider.
Related services and offerings linked to or from this website have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Since we do not have control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend you review their policies before you provide any personal information or complete any transaction with them.
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